If you have received telephone calls or voice mail messages from an Assistentcy representative, you may have a remaining balance with a medical provider with whom you have recently contracted for services.
Assistentcy supports health and medical providers by managing their billing and communication needs with their patients. Doing so allows these professionals more time to focus on delivering the highest quality of patient care.
Similarly, Assistentcy supports patients by helping them understand their balances and by assisting them in their efforts to resolve them.
If you are unable to pay your balance(s) in full, you may contact one of our helpful account representatives at (913) 379-8302 for assistance establishing an approved arrangement.
Assistentcy, LLC. also offers simple, convenient, and secure on-line payment options via our Consumer Payment Portal. Click here to visit the portal and to make payments or create a recurring payment plan.
Assistentcy, LLC. also accepts payment via mail at the following address: Assistentcy, LLC. P.O. Box 15025 Lenexa, KS 66285
If Assistentcy’s records still show an unpaid balance after you believe your account was paid, please send the proof of payment to email@example.com so that we may investigate the matter and correct our records, if necessary.
If Assistentcy’s records still show an unpaid balance after you believe your account was paid by your insurance carrier, please send a copy of the Explanation of Benefits (EOB) to firstname.lastname@example.org so that we may investigate the matter with the original medical provider and correct our records, if necessary.
Although Assistentcy is not directly involved in coding bills or claim submission to your insurance carrier, you may contact one of our helpful account representatives at (913) 379-8302 and we can put you in touch with the correct provider’s department to determine how best to address the problem.